Privacy Policy
Welcome to Chaitrika Handlooms! We respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to safeguard your data. By using our website and purchasing our products, you agree to the terms of this Privacy Policy.
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1. Information We Collect
When you interact with Chaitrika Handlooms, we may collect the following types of personal information:
- Personal Identification Information: Name, email address, mailing address, phone number, and any other information you provide to us.
- Payment Information: Credit card, Debit card, UPI or other payment method information needed to complete your purchases. Note that we do not store payment details as transactions are processed securely through third-party payment providers.
- Order and Purchase Details: Information about the products you purchase, including order history.
- Automatically Collected Information: We may collect certain data about your interaction with our website, such as IP address, browser type, device details, and pages visited.
2. How We Use Your Information
We use your information for the following purposes:
- Order Processing: To process and fulfill your orders, including shipping and delivery.
- Customer Support: To assist with inquiries, returns, or other customer service needs.
- Marketing and Promotions: To send promotional materials, discounts, and other offers that may be of interest to you, with your consent.
- Improving Our Website and Services: To understand user preferences and improve our product offerings and website functionality.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share information with third parties only in the following instances:
- Service Providers: Trusted third-party vendors who assist us in operating our website, processing payments, and fulfilling orders. These providers are bound by confidentiality agreements.
- Legal Obligations: When required to comply with the law, we may disclose your information to government authorities.
4. Security of Your Information
We take security seriously and implement reasonable measures to protect your personal data from unauthorized access, disclosure, or misuse. Despite these efforts, no online platform is completely secure, so we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
Our website uses cookies to enhance user experience, track site usage, and offer personalised features. You can manage or disable cookies through your browser settings. Note that disabling cookies may affect certain functionalities of our website.
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access and Update: You can review and update your personal information by logging into your account.
- Unsubscribe: You may opt out of marketing communications by following the unsubscribe link in our emails or by contacting us directly.
- Data Deletion: You may request deletion of your personal data, subject to legal requirements.
7. Links to Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these sites, so please review their privacy policies.
8. Changes to This Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page, and the "Last Updated" date will reflect the effective date of these changes.
9. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at: +91 79996 89757
Chaitrika Handlooms
Email: chaitrikahandloom@gmail.com
Phone: +91 79996 89757
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By using our website, you consent to this Privacy Policy. Thank you for choosing Chaitrika Handlooms, where we are proud to bring you authentic ethnic wear crafted on traditional handlooms.